ScrubHive Services Limited ("we", "our", or "us") is committed to protecting your privacy and handling your data in a transparent and secure manner in compliance with the UK General Data Protection Regulation (UK GDPR).
1. What Information We Collect
Full name
Contact information (phone number, email address)
Service details and booking preferences
Payment and transaction data
Communications with our staff or system
2. How We Use Your Information
Deliver cleaning and gardening services
Communicate booking confirmations and updates
Process payments and send invoices
Improve our services and operations
Comply with legal and regulatory requirements
3. Sharing Your Information
Service providers working under ScrubHive's supervision
Payment processing partners
Legal or regulatory authorities when required
4. Legal Basis for Processing
Based on your consent when you use our services
To fulfil contractual obligations (i.e., to deliver the service)
To comply with legal obligations
To pursue our legitimate business interests (e.g., service improvement)
5. Data Retention
Provide services
Comply with legal requirements
Resolve disputes and enforce our agreements
6. Your Data Protection Rights
Access the data we hold about you
Request correction or deletion
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)
7. Data Security
We use technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
8. Cookies and Website Data
See our Cookies Policy for how we use cookies and similar tracking technologies on our website.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Updated versions will be posted on our website with a new effective date.
10. Contact Us
If you have any questions or requests regarding your personal data, please contact us: